Terms of Service

At Basa Studios, we value your privacy and are committed to providing a secure and reliable experience when using our app. By using our app, you agree to the following Terms of Service.

1. Acceptance of Terms

By downloading, installing, or using "Story Video Splitter", you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the application.

2. Data Privacy and Security

We prioritize your privacy and data security:

• We do not collect or share any of your files during the processing.
• Your files remain on your device at all times.
• The app operates entirely offline for file processing.
• We only collect anonymous usage statistics to improve the app.

3. App Usage and Limitations

Understanding the scope of our service:

• Story Video Splitter is designed for local file processing on Android and iOS devices.
• Processing speed depends on your device's capabilities.
• We recommend testing with sample files first.

4. Intellectual Property Rights

Clarity on content ownership and rights:

• You retain all rights to the files you process using our app.
• Basa Studios does not claim ownership over any processed content.
• The app's interface, logo, and branding are property of Basa Studios.
• You may not reverse engineer or modify the application.

5. Subscription and Payment Options

We offer flexible payment options to suit your needs:

• Weekly Subscription: Access all premium features with automatic weekly renewal. Cancel anytime.
• Yearly Subscription: Access all premium features with automatic yearly renewal. Cancel anytime.
• One-Time Lifetime Purchase: Pay once and own the app forever. This includes:
  • Full access to all premium features.
  • Free updates for 1 year from the date of purchase.
  • After 1 year, updates are not guaranteed, but the app will remain fully functional.

6. Refund Policy

We want you to be satisfied with your purchase:

• Refunds are available if the app fails to perform its core functions
• To request a refund:
  • Contact App Store on iOS.
  • Contact Play Store on Android.
• Platform-specific refund policies (App Store) will apply

7. Updates and Support

Our commitment to improvement and assistance:

• We regularly release updates for performance and security.
• Updates may be required to maintain app functionality.
• Technical support is available via email.
• Response times typically within 48 hours.

8. Liability and Disclaimer

Understanding our limitations:

• We recommend keeping backups of your original files.
• Basa Studios is not responsible for data loss during processing.
• Service availability may vary due to maintenance or updates.
• The app is provided "as is" without warranties.

9. Prohibited Use

The following activities are not permitted:

• Using the app for illegal purposes.
• Violating copyright laws.
• Distributing inappropriate content.
• Attempting to reverse engineer the app.
• Reselling or redistributing the app.
• Using the app to harm others.